Email
isn't flawless,
so if you haven't received a response for several
hours (during business hours), we probably didn't
receive it -- please call us at 1-800-877-6787.
So if your inquiry is urgent,
please call instead of email.
Departments:
Sales
/ Customer Service (Future
& Existing Customers):
Contactwith any product questions or order inquires
Accounts
Receivable & Payable:
Contact to
request a copy of an invoice, or with questions about
submitting / receiving payment
Product
Support (Existing
Customers Only):
We
can only provide support for items purchased from us
- i.e. if you only purchased a net from us, we can't
provide support for installing your frame.
First,
please save yourself valuable time, and visit
our Product Support Center
for a variety of printable Instructions & Tips.
If
you need additional technical support feel free to contact
Business
Partnerships / Link Exchanges:
We
are open to establishing partnerships with other reputable
businesses in our industry, including a link
exchange or affiliate arrangement.
Please
contactfor these inquires, or visit our
Links
page for more info.
Returns
/ Exchanges:
If
you have purchased an item from us and would like to
make a return, please complete our 'Return
Requisition Form' to begin the process. Please also
review our Terms
& Conditions to ensure your item is eligible
for return.
Please
contact with any other questions.
Email
is accepted 24 hrs a day, 7 days a week. If your email
is sent outside of our operating hours, we will respond
the next business day -- email is responded to in the
order it's received, so please don't wait to send your
inquiry.
Dial
0 for our Mailing Address, Fax #, or to simply
leave a Voice Message Dial
1 for Baseball, Softball & Golf Equipment
Dial 2 for Artificial Turf
Products
Dial 3 for all Other Sports
Equipment
Dial 84 for Product Support
(existing
customers only)
Dial 85 for Accounts Receivable
& Payable
Direct
General Number: 1-402-403-1109
*Messages
are accepted 24 hrs a day, 7 days a week. If your message
is left outside of our core hours, we will respond the
next business day -- phone calls are returned in the order
they're received, so please leave your message as soon
as possible.
*Faxes
are accepted 24 hrs a day, 7 days a week. If your fax
is sent outside of our core operating hours, we will respond
the next business day -- faxes are addressed in the order
they're received, so please send your document as soon
as possible.
You
may place your order through the following methods:
Online:
If the item is linked to our online shopping cart, you
may submit your order via this website.
Phone:
If
the item you would like to order is not linked to our
shopping cart, or you would simply prefer to place your
order over the phone, you are welcome to contact us at
1.800.877.6787
Fax:
Please
fax our completed Purchase
Order Form to 1.800.877.6787 -- if you are ordering
with a certified Purchase Order, please also include a
copy of your PO -- orders can not be processed until your
signed PO is received.
Mail:
Please
mail our completed Purchase
Order Form and payment (if applicable) to the address
below -- if you are ordering with a Purchase Order, please
also include a copy of your certified PO -- orders can
not be processed until your signed PO is received:
Practice Sports, Inc.
P.O. Box 1463
Bellevue, NE 68005-1463
*Please
make checks payable to Practice Sports, Inc.
Purchase
Orders: Only accepted from Schools, Government
Agencies, & Municipalities.
Payment
Terms: With certified PO, full payment due
within 2-weeks of receipt of equipment or completion
of installation. Full pre-payment required from all
other customers in the form of Credit Card, Money Order,
Cashiers or Personal Check. Please
make checks payable to Practice Sports, Inc.
We
offer dealer accounts for businesses that would like to
resell our products to their customers. This does not
apply to businesses making a purchase for their personal
use -- the basic requirements are the following:
Must
have an existing business in the general sports industry
Order
must be for another client - personal or commercial
- if the product will be used in your business, it must
be only for demo purposes to promote the product for
resale
1st
order will earn a "dealer credit" which will
be applied to the 2nd order. i.e. If the 1st order is
for $1,000 - the 2nd order will receive 2 discounts
applied -- the appropriate discount for the 2nd order,
as well as the 1st order (-$150). All future orders
will receive an immediate discount.
Discounts
will be approximately 15% off the listed prices for most
items. 'Minimum order requirement' open for negotiation.
Please complete our Dealer
Application & return for consideration.
Affiliates
/ Links:
We
are also open to establishing partnerships with other
businesses in our industry, including a link
exchange or affiliate arrangement. Please contact
us via the options above, or visit our Links
page for more info.
If
you have purchased an item from us and would like to make
a return, please complete our 'Return
Requisition Form' to begin the process. Please also
review our Terms
& Conditions to ensure your item is eligible for
return.
We
apologize for the inconvenience this situation has caused
you, and will do our best to expedite this process. Although
we do our absolute best to avoid mistakes and have a great
track-record for "getting orders right the first
time", we are only human and occasionally do make
mistakes, which we take full responsibility for. We appreciate
your patience during this process.
Terms:
If the item was damaged in transit, please report
it immediately to the carrier, and also report to
us. Most shipping companies have strict damage claims
policies, and time is of the essence - pictures to
document the damage are very helpful.
Most
items are only eligible for a swap or partial refund
- inquire at for details about your specific item.
If
there is not a defect or error with the item you are
returning, there will be a minimum 15% re-stocking
fee for "standard" items -- "custom"
orders will incur a 50% fee -- some items may not
be eligible for return in any form.
If
there is an issue with the item and your 'Return
Request' is accepted, we will issue a 'Pick-Up Tag'
to place on the outside of the box.
You
will be responsible for funding the return shipment
cost initially, pending inspection of the item.
If
you require the "replacement item" before
the "original item" can be inspected, you
will be responsible for paying for the replacement item
up-front, pending
inspection of the item.
The
item will be inspected by our shop, and if it is verified
as being "in error" a new item will be shipped,
and you will be refunded for the replacement item and/or
the return shipping cost, and a replacement item will
be shipped if it hasn't already.
If
it is determined that the item is not "in error"/defective,
you will be charged the appropriate re-stocking fees,
as outlined in #3 above.
*Still
not sure which batting cage net is best for you? Read
our detailed 'Net
Analysis', or 'Quick
Net Guide'.
Need
more NETTING options?
Contact
a Batting Net Specialist today to discuss customization.
Send
us an email with your specs,
and we will provide you with a quote within hours.
Or
request a professional recommendation - describe your
situation and main objectives, and our knowledgeable
staff will provide you with options that best fit your
needs.