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Policy / Terms & ConditionsPractice Sports, Inc. Standard Terms and Conditions*Purchase of any item from Practice Sports, Inc. & any of our operating websites, indicates your approval of the terms outlined below, and any post-purchase arbitration or compensation will be subject to these terms. General Info for Limited Warranty:
Copies of Full Warranties: Liabilities (applies to Practice Sports, Inc. and any subsidiaries/contractors):
Returns / Credits / 30-Day Guarantee:
If you would like to return an item, please complete our Returns Form here. When the above information is received, an authorization number will be issued as well as further instructions for returning your item and receiving your credit. When returning the item, please follow the below directions:
Payment Terms: Schools / Government Agencies / Municipalities:
Commercial Entities / Private Individuals / Independent Financiers:
Shipping/Handling:
Free Shipping Promotions
Timelines:
Minimum Orders: There is a $100 order minimum for custom netting. Price Changes: We do our best to maintain stable prices, however, due to several variables outside of our control, all prices are subject to change without notice. Prices currently reflected on the site are accurate. Canceled Orders: In-stock orders may be canceled at any time prior to shipping. Once an order has been shipped a minimum 15% restocking fee will apply, in addition to the return shipping charges. Custom orders are not eligible for a return / refund. Product Stock: Most products will be in stock, with the exception of custom sized cages, pitching machines, field covers, wind screens, turf, and a few others. We can not guarantee stock on any items, so please contact us to check our up-to-date inventory availability. Damaged Goods: Damaged goods or shortages must be reported to us within 2 days of receipt of the order. If merchandise is damaged during shipping, a claim must be made immediately with the delivery carrier, noted on the bill of lading or the truck bill when the goods are delivered. *If the customer accepts receipt of goods and does not bring damage to the attention of the delivery carrier, the customer typically assumes all responsibility for the damage - in MOST cases - some exceptions are made, i.e. if item was delivered when customer was not home etc., but recourse is MUCH more likely if the driver notates it on the Bill of Lading. Practice Sports, Inc. Standard Terms and Conditions: Version: 12.04.30 Practice Sports, Inc. Installation TermsGeneral:
Payment Terms (Practice Sports, Inc. hold Interest in the equipment until full payment is received): Schools / Government Agencies / Municipalities:
Commercial Entities / Private Individuals / Independent Financiers:
Liabilities (applies to Practice Sports, Inc. and any subsidiaries/contractors):
Warranties:
*All conduit wiring, junction boxes and components not specified herein shall be furnished and installed by the electrical contractor. All material is guaranteed to be as specified. If an item is not listed, it is not included. Any alteration or deviation from specifications involving extra costs will be executed only upon written orders, and will become an extra charge over and above the amount set forth above. We shall not be responsible for delays caused by strikes, accidents, and or other contingencies beyond our control. Owner is to carry fire, tornado, and other necessary insurance. Our workers are fully covered by worker's compensation insurance. PSI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. PSI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST INCOME. Practice Sports, Inc. Installation Terms: Version: 12.04.30 WarrantiesPractice Sports, Inc. Cage Equipment Limited WarrantyPractice Sports, Inc. warrants all frame & cable systems (excluding netting) for a period of 5-years from the date equipment is received. Practice Sports, Inc. (hereinafter "PSI") manufactures (or has manufactured by a third party) its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. PSI warrants that all hardware products supplied by PSI to you will be free from defects in materials and workmanship. This limited warranty does not cover damage or affected operation of covered equipment resulting from external causes, including accidents, acts of God, abuse, vandalism, misuse, servicing not authorized by PSI, usage not in accordance with installation instructions, failure to perform reasonable required preventive maintenance, and problems caused by use of parts and components not supplied by PSI. PSI is not liable for any injury or damage sustained as a result of the use of equipment manufactured or supplied by PSI. Client has sole responsibility for inspection & maintenance of all equipment, prior to each use, including the first use. All shipments must be inspected at time of delivery for damages or shortages. If damages or shortages occur, it must be noted on the bill of lading and reported to us within 2 business days. Failure to do so will forfeit any claims for damage or shortages with PSI. During the limited warranty period, PSI will repair or replace covered products that are returned to PSI's designated address. To request limited warranty service, you must contact PSI's Customer Care department, toll-free, at (800) 877-6787 within the limited warranty period. Photos will be required to be reviewed by PSI before a return authorization is granted. If the defect is not obvious in the pictures, customer may be obligated to return merchandise at their expense - upon inspection of equipment, if item is determined to be defective, freight will be reimbursed and new item will be shipped, at no expense to customer. If item is not determined to be defective, no refund will be issued. Defects are determined at the discretion of PSI and it's manufacturers. Limited Warranty does not include on-site service or labor from PSI (except when PSI was involved in installation), nor does it obligate PSI to incur any costs related to customer's labor expense to replace or repair item. Replacement parts will be provided (when deemed necessary), installation guides provided, and technical phone support provided to assist customer. If customer does not wish to replace/repair item, item may be fully reimbursed at the discretion of PSI. If PSI was involved in installation, a 30-day limited service warranty will apply. If equipment malfunctions within this period, PSI may return to job site to repair item - at the discretion of PSI. Pictures & video may be required to determine the magnitude of the issue and enable PSI to properly resolve. In some cases, PSI may engage a 3rd party contractor to service item, when deemed appropriate. PSI owns all parts removed from repaired products. PSI uses new and reconditioned parts made by various manufacturers in performing limited warranty repairs and equipment replacement products. If PSI repairs or replaces a product, its limited warranty term is not extended. PSI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. PSI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST INCOME. Practice Sports, Inc. Cage Equipment Limited Warranty: Version: 08.07.01 Practice Sports, Inc. Netting Limited WarrantyPractice Sports, Inc. warrants all Nylon netting for a period of 2-years, and all Polyethylene netting for a period of 1-year, from the date netting is received. Practice Sports, Inc. (hereinafter "PSI") manufactures (or has manufactured by a third party) its netting from materials that are new in accordance with industry-standard practices. PSI warrants that all netting supplied by PSI to you will be free from defects in materials and workmanship. This limited warranty does not cover damage or affected operation of covered netting resulting from normal wear and tear, external causes, including accidents, acts of God, abuse, vandalism, misuse, servicing not authorized by PSI, usage not in accordance with installation instructions, failure to perform reasonable required preventive maintenance, and problems caused by use of parts and components not supplied by PSI. This limited warranty does not cover imperfections in the appearance of the netting, including but not limited to striations where the netting was seamed, or knots where the netting may have been patched due to a manufacturing error. These are quality control measures and will not inhibit the functionality of the netting. PSI is not liable for any injury or damage sustained as a result of the use of equipment manufactured or supplied by PSI. Client has sole responsibility for inspection & maintenance of all equipment, prior to each use, including the first use. All shipments must be inspected at time of delivery for damages or shortages. If damages or shortages occur, it must be noted on the bill of lading and reported to us within 2 business days. Failure to do so will forfeit any claims for damage or shortages with PSI. During the limited warranty period, PSI will repair or replace covered products that are returned to PSI's designated address. To request limited warranty service, you must contact PSI's Customer Care department, toll-free, at (800) 877-6787 within the limited warranty period. Photos will be required to be reviewed by PSI before a return authorization is granted. If the defect is not obvious in the pictures, customer may be obligated to return merchandise at their expense - upon inspection of netting, if item is determined to be defective, freight will be reimbursed and new item will be shipped, at no expense to customer. If item is not determined to be defective, no refund will be issued. Defects are determined at the discretion of PSI and it's manufacturers. Limited Warranty does not include on-site service or labor from PSI (except when PSI was involved in installation), nor does it obligate PSI to incur any costs related to customer's labor expense to replace or repair item. Replacement materials will be provided (when deemed necessary), installation guides provided, and technical phone support provided to assist customer. If customer does not wish to replace/repair item, item may be fully reimbursed at the discretion of PSI, when deemed defective. PSI is not obligated to travel to job-site to repair or replace netting, even when defective. In some cases, PSI may engage a 3rd party contractor to service item, when deemed appropriate. PSI owns all materials removed from repaired products. PSI uses new materials made by various manufacturers in performing limited warranty repairs and netting replacement products. If PSI repairs or replaces a product, its limited warranty term is not extended. PSI’S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN NETTING IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS LIMITED WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE LIMITED WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER SUCH PERIOD. PSI DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY STATEMENT OR ANY LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST INCOME. Practice Sports, Inc. Netting Limited Warranty: Version: 08.07.01 Practice Sports, Inc. Artificial Turf Limited WarrantyThe manufacturer endeavors to use the highest quality materials and the latest manufacturing techniques in the production of Artificial Turf. The manufacturer warranties its Artificial turf products against defects in material or workmanship, resulting in premature wear, during ordinary and normal use of the product(s) within THREE (3) or FIVE (5) years (3 for poly, 5 for nylon) from the date of purchase. The term "Artificial Turf as used herein, shall only include work performed by the manufacturer. This warranty shall not cover any defect, failure or damage in or to the Artificial Turf, which is: Defective turf will be exchanged and /or repaired for a period of either three (3) or five (5) years (3 for poly, 5 for nylon) from the date of original purchase except for turf that has been damaged due to normal wear, abuse, sabotage, neglect, vandalism, tornado, hurricane, flood, fire, shipping damage, winds over 75 mph, hail, acid rain, earthquake, accident, roots growing under turf, chemical spills, animal damage, unauthorized machinery, golf spikes, improper maintenance, improper turf installation, improper installation of under base, tufting/fiber mill lines (dye lot), surface green speed, and/or any other act of nature, defects or damages caused by the natural settlement of the earth and/or ground movement. PSI is not liable for any injury or damage sustained as a result of the use of equipment manufactured or supplied by PSI. Client has sole responsibility for inspection & maintenance of all equipment, prior to each use, including the first use. All shipments must be inspected at time of delivery for damages or shortages. If damages or shortages occur, it must be noted on the bill of lading and reported to us within 2 business days. Failure to do so will forfeit any claims for damage or shortages with PSI. We do not warranty exact green speed and/or turf matting, as this can vary depending upon foot traffic, humidity, and compaction of infill and installation procedure. During this warranty period, repairs or replacement will be made in a timely manner. After warranty expires, repairs or replacement can be made, after an estimated cost of repairs have been approved by Purchaser. This limited warranty covers all defects encountered in normal outdoor and/or indoor use of the Turf only (not installation and/or labor). In order for this warranty to be valid, a licensed landscaper must install it. This warranty is expressly in lieu of all conditions and warranties expressed or implied in fact or by law or otherwise, including without limitation, any implied conditions or warranties as to merchantability or fitness for a particular purpose. No person or party is authorized to create any obligation or liability for Practice Sports, Inc., or the manufacturer, and only the guarantee expressed herein shall apply. The manufacturers' obligations under this warranty are restricted to the repair or, at its sole option, replacement of all, or the affected parts covered herein. The manufacturers' liability under this warranty is limited to the material value of the item to be repaired or replaced. The remedy of repair or replacement set forth herein shall be sole remedy and the manufacturer shall have no other obligations or liability in connection with any matter or thing, including without limitation, damages for personal injury or damages related to lost revenue, increased costs, downtime costs and all other indirect or consequential damages. The manufacturer endeavors to handle all warranty claims promptly and professionally conditional on the customers' account being in good standing at time of claim. It is agreed that all claims by purchaser made under the foregoing warranty shall be invalid and null and void unless made in writing within three (3) or five (5) years (3 for poly, 5 for nylon) from the date of purchase and within thirty (30) days of learning of the cause-giving rise to its claim. Practice Sports, Inc. Artificial Turf Limited Warranty: Version: 08.07.02 |
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